Direct Service Volunteers & Advocates

Direct-service volunteers provide support for HCWC by working with our clients or their children. Those roles include Childcare, HEARTeam, HELPline and Internships. In order to fill this important role, you must pass one or more background checks, attend Advocate Training, a 40-hour course that includes 30 hours of classroom training, 2 hours of homework, and 8 hours of on-the-job training.

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HELPline Advocates

HELPline Advocates answer hotline calls on our 24-hour HELPline from your home. Volunteer advocates take overnight or weekend shifts that fit with their schedule and take calls from their home. Time commitment is one or more shift a month for a year.

Childcare Volunteers

Childcare Volunteers interact with children (usually one or two at a time) while their parent or sibling receives services. Attend the first four sessions of Advocate Training (12 hours of class), then make a time commitment of one, four-hour shift per week.

Advocate Training & Getting Started

Because of our sensitivity to client safety and confidentiality, volunteering at HCWC begins with an application and interview with the Community Engagement Coordinator. Direct-service volunteer roles require participation in our 40-hour Volunteer Advocate Training, which prepares volunteers to assist clients and to represent HCWC in the community.

  • Spring Advocate Training Application Deadline: January 15th
  • Summer Advocate Training Application Deadline: June 1st
  • Fall Advocate Training Application Deadline: September 1st

Fill out an online application. If you prefer, you may download, fill out and mail, fax, or scan and email a paper Volunteer Application to our Community Engagement Coordinator at

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The Hays-Caldwell Women’s Center is an equal opportunity employer and welcomes all qualified applicants, regardless of gender, race, age, sexuality, or disability.

Direct-service volunteers are required to be 18 or older. There are fundraising, special event and other types of activities for those under 18. In addition, current and former clients should wait one year before being eligible to volunteer in a direct-services capacity.

  • Personal Information
  • Volunteer Information
  • Volunteer Information
  • Demographics
  • Statement & Waiver

Volunteer Type

Are you applying as an individual or as a group?

Your Name



Which method is best to contact you?

Volunteer Questions

Are you over 18 years of age?

Have you previously volunteered or applied for employment with HCWC?

Are you a current or former client of HCWC?

Are you volunteering to fulfill a class requirement or seeking an internship?

More Volunteer Questions

We are looking for volunteers who can commit about 8 hours each month for at least six months. Can you make that time commitment?

Please indicate the times you would be available to volunteer (select all that apply):

Are you bilingual?

Have you ever been convicted for a violation (other than a routine traffic violation, i.e. Class C misdemeanor) or are you currently on deferred adjudication or probation?


We are collecting demographics for statistical purposes so that we may evaluate the diversity of our agency. HCWC does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, gender, sexual orientation, age, height, weight, physical or mental ability, veteran status, military obligations, and marital status. If you'd like to participate by answering these four questions, we promise NOT to share your information.



The Hays-Caldwell Women’s Center is committed to the safety and welfare of its clients. The Center is also committed to the confidentiality of all information regarding its clients as a means of ensuring their safety. Confidentiality is defined as the assurance that access to information regarding any client shall be strictly controlled, and that any violation of such control shall be a breach of faith. Confidential information shall include but is not limited to: Communications, information and observations made by, between or about adult and child clients, staff, volunteers, student interns and board members. Addresses of employment, residence and family addresses of clients, staff, volunteers, student interns and board members. Names of clients, staff, student interns and volunteers unless the individual provides written permission which is to be approved by the Executive Director. Photographs taken of clients. Volunteers must never release confidential information, either over the phone or in person, about the Center and its clients without the express permission of the Executive Director or a designated staff member. This includes release of information to board members, criminal justice personnel, family members, community supporters or other interested parties. I have read the Center’s Agreement of Confidentiality and agree to abide by its conditions of confidentiality.

HAYS-CALDWELL WOMEN’S CENTER Volunteer Release of Liability

The Hays-Caldwell Women’s Center (HCWC) is unable to assume any liability on behalf of volunteers. Please read the following statements releasing HCWC from liability and indicate your understanding by your signature below. LIABILITY RELEASE I AGREE to respect the persons, privacy, and possessions of the clients, staff, and volunteers of the Hays-Caldwell Women's Center and to ensure that my children do the same. I RECOGNIZE that I alone am responsible for my safety and health, the safety and health of my children, and the safety and health of any other persons who might accompany me. I alone am responsible for my (our) possessions. The staff and/or volunteers at HCWC cannot safeguard or be responsible for my children, our possessions, or me. In respect to the services provided by HCWC to me and to those accompanying me, I UNDERSTAND that HCWC assumes no liability or responsibility whatsoever in connection with the services provided, for any act of omission or commission which might be constituted as negligence; nor for any loss, theft, or injury to persons or property; nor, during any transportation by staff, volunteers, or clients to or from any location; nor for any illness, damage, or inconvenience sustained by me, my children, or others accompanying me. I AGREE to hold HCWC, its staff, employees, interns, agents, volunteers, contributors, officers, and directors harmless from any and all claims, demands, debts, responsibilities, and/or liability relating to me, my children, or those accompanying me. By signing below, I certify that I have read and understood the above release of liability.