Need help? We’re here for you.

HCWC is dedicated to getting you the help you deserve. We provide free and confidential services to women, men, and children who are victims of family violence, dating violence, sexual assault, and child abuse who live, work, or go to school in Hays and Caldwell Counties.  Services are available in English and Spanish.

If you are in immediate danger, call 911.

Internet Safety

Quick Escape and Erase Browser History

If you need to suddenly switch away from this web page, click on the “Quick Escape Button” at bottom-right of your screen. Make sure to clear your browser history for extra security.

Keeping Children Safe from Internet Predators

Visit this website by Common Sense Media to learn about parental controls, the best settings for your devices, and age-appropriate online safety tips.

Internet Safety


Don’t Hesitate to Call

We provide a 24-hour, confidential crisis and information line for victims of abuse. HELPline advocates are volunteers and staff specially trained to answer crisis calls 24-hours a day, 7 days a week.

Most calls are from victims of family violence or sexual assault seeking services such as counseling or shelter.

(512) 396-HELP (4357) or
(800) 700-HCWC (4292)



Our McCoy Family Shelter is a facility for women, men, and families who are victims of violence and abuse. We have a temporary program that varies on a case by case basis and are able to accommodate 10 to 15 families at a time. Each family has its own bedroom, bathroom and they share the rest of the living quarters. We are a secure facility with cameras and an alarm system.

We provide food, clothing, personal supplies and transportation for school and medical needs. Our facility is accessible for people who have disabilities.

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HCWC’s Hospital Emergency Advocate Response Team, or HEARTeam, provides 24-hour crisis response to Hays and Caldwell County hospitals for survivors of family violence, dating violence, sexual assault, and child abuse. HEARTeam advocates (trained volunteers and staff) can provide support for the survivor as well as friends and family.

HEARTeam advocates can also provide information on the effects of abuse as well as offer information on other services HCWC provides to help during the recovery and healing process.

If you have recently been to the hospital for family violence, dating violence, sexual assault, or child abuse, click here for a list of resources.

Hospital Advocates


Individual Counseling

Individual and group counseling services at HCWC are provided by professional, licensed clinicians, peer counselors, and masters-level interns. All services are free and offered in both English and Spanish. Learn More

Group Counseling

Group therapy helps people work through problems by interacting with a trauma-informed therapist and a group of individuals with similar struggles. In a safe, confidential setting, each group member can share personal experiences, feelings, and issues and receive feedback and support from the rest of the group. View Calendar & Learn More

We serve all victims of abuse and welcome individuals regardless of gender identity or expression.

Counseling Services


HCWC’s Advocacy Program maintains an extensive resource library and assists clients in accessing community resources and referrals. Legal Advocates also accompany clients through legal proceedings, to court hearings, appointments with law enforcement or with criminal justice and to file a police report.

All services are free and confidential to residents of Hays and Caldwell Counties, in several locations throughout the area to make it convenient for you.

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Resource Advocacy

Roxanne’s House

HCWC’s Children’s Advocacy Center, known as Roxanne’s House, is the non-residential child-friendly facility where abused children come to heal.

We work to ensure that the specific needs of children are met as we strive to create the most effective community response to child abuse.

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Roxanne's House

We’re Here for You.

If you would like to discuss any of the services we offer, feel free to contact us.

In case of emergency, call 911. If you’re being abused or have questions about your relationship and you need help, call our hotline (512)-396-HELP. It’s free and confidential.