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SAFETY ALERT:
Computer use can be
monitored and is
impossible to completely
clear. Click here for
more information.

ADVERTENCIA DE
SEGURIDAD:
El uso de la computadora
puede ser rastreado y es
imposible eliminarlo por
completo. Presione
aquí para más información.

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HELPline

The HELPline is a 24-hour, confidential crisis and information line for victims of abuse and their supportive loved ones. HELPline advocates (trained volunteers and staff) answer calls 24-hours a day, 7 days a week. Most calls are from victims of family violence or sexual assault seeking services, such as counseling or shelter. Many calls, however, are from loved ones who want to know how to support their friend or family member who has been abused. Callers can also get basic information about HCWC services, as well as information about other community resources that may benefit them. In 2009, HCWC staff and volunteers answered 2,716 HELPline calls.

HEARTeam

The Hospital Emergency Advocate Response Team provides 24-hour crisis response to the hospital for survivors of sexual assault and family violence. HEARTeam advocates (trained volunteers and staff) can provide support for the survivor, as well as friends and family. HEARTeam advocates help explain the evidence collection process, listen to the survivor, or sit in supportive silence. HEARTeam advocates have information on the effects of abuse and can share information about other services HCWC provides to help during the recovery and healing process.   In 2009, HCWC staff and volunteers responded to 48 HEARTeam requests.